Webshop • Specialized in organic textiles • Bedding • Kitchen textiles • Bath linen • Home textiles • Bags • Fabrics • Haberdashery

How the webshop works

Product Information and Pricing
All of our prices are in Euros and are inclusive of VAT. Product information and prices are subject to change, however all specifications are current and valid.

Confirmation
After placing your order, you will receive an e-mail confirming your purchase, with details of your order. Should you not receive an e-mail, please get in touch with us via e-mail.

Payment
There are several payment options, including iDEAL / Bancontact (Mister Cash) / Belfius / Credit Card / EPS / Giropay / ING Home'Pay / KBC/CBC / Przelewy24 / SOFORT, Giftcard or a bank transfer.

iDEAL / Bancontact (Mister Cash) / Belfius / Credit Card / EPS / Giropay / ING Home'Pay / KBC/CBC / Przelewy24 / SOFORT
These payments are cared for us by Mollie B.V. This is a recognized company that provides internet payments for third parties. This way your payment is handled safely. You will be automatically redirected to the secure payment environment to complete your payment directly after confirming your order. For more information: www.mollie.nl

Webshop Giftcard 
You can also redeem above giftcard on the Pure Coverz website. This payment method is also provided by Mollie B.V. You will be automatically redirected to the secure payment environment to complete your payment directly after confirming your order. When returning your order, the amount will be a shopping credit in our webshop. More information can be found here.

Bank Transfer
Of course, you can also choose to pay in advance. The information for this can be found in the order confirmation email.

Delivery dates
After receiving payment, the order will be sent as soon as possible, within a maximum of 30 days. An indication of (expected) delivery times is provided with each individual article in the shop. Should the delivery time change, or the product become unavailable, we will contact you with a revised delivery date, or we will reimburse the amount to your account.

Delivery
Your order will be sent to the address provided, using TNT Post.  
Shipping costs per country:
€  4,95  The Netherlands (free shipping from € 75,-)
€  7,95  Belgium, Germany (free shipping from € 150,-)
€ 10,-    Luxembourg (free shipping from € 250,-)
€ 15,-    Austria, Czech Republic, Denmark, France, Italy, Slovakia, Spain (free shipping from € 300,-)
€ 20,-    Finland, Hungary, Ireland, Poland, Portugal, Slovenia, Sweden (free shipping from € 350,-)
€ 35,-    Albania, Andorra, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Canary Islands, Estonia, Faeroe Islands, Greece, Latvia, Lithuania, Liechtenstein, Macedonia, Malta, Moldavia, Monaco, Montenegro, Norway, Ukraine, Romania, San Marino, Servia, Switzerland 
€ 69,-    Rest of the world 
Due to Brexit, it is no longer possible to order from the UK and ship to the UK.

You can also choose to collect your order. We will send you an e-mail when your order is ready for pick-up, and make an appointment with you for collection. 

Returns and Exchanges
Should you not be completely satisfied with a product, then get in touch with us within 14 days via e-mail.

For all internet purchases, a cancellation period of 14 days applies, from the day of delivery. During this period, you are entitled to cancel the agreement without reason. Within 30 days of receiving the returned goods, Pure Coverz will reimburse your payment in full, providing the goods are returned undamaged, unused and not washed, with original labelling and packaging. Please ensure that returned goods are well-packaged. The shipping risk for returning is for your account. The costs incurred for returning goods will not be reimbursed.

This cancellation period is not applicable for custom-made products, due to the individual specifications of the products. In addition, it is not possible to return/exchange cut-to-size items (such as fabric, ribbon and lace).

Our Terms and Conditions are available for download here. Unable to download? Get in touch with us via e-mail with your questions.

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